Academic Competition Systems
Durable, Reliable
Wireless Slammers
With a 100 ft. Range!
(Semi-Wireless Systems
Also Available)
Scoreboard software that automates everything -
timers, ring-in spotting,
and scoring with detailed SQBS-compatible statistics.
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It even works over the Web!  Here's how you do it...
   Frequently Asked Questions (FAQ)
  
1. Will I experience interference from flourescent lighting or other computer devices?
   2. How durable are your ring-in devices, really?
   3. What is the range of your wireless communication technology?
   4. What kind of warranty do you offer?
   5. Why is wireless technology so expensive, compared to wired buzzers?
   6. If I ever need a slammer repaired, how much could it cost?
   7. What kind of support plan do you offer?
   8. Can I expect software updates in the future and will I have to purchase them?
   9. How do I get upgrades to the Slam-In software?
10. What kind of computer should I use with Slam-In?
11. Do I have to have a projector to use Slam-In?

 
 
 
 
 
 
 
 
 
 
 
 
Will I experience interference from flourescent lighting or other computer devices?

No, you will experience no interference when using Slam-In's patented wireless radio frequency transmission system because it's FCC and CE certified. It works at the approved frequency and power level for radio signals from computer peripherals, and every day there are over 25,000 of our systems in use around the world. Unlike other systems you may have used, ours is guaranteed to be interference-free or your money back!
How durable are your ring-in devices, really?

Extremely durable. Our slammers were initially designed for children with special needs, and they stand up to just about anything your contestants can dish out. In over 14 years of providing these systems to schools and industry, their failure rate is much less than 1%. They're so durable that they come with a 5 year warranty.
What is the range of your wireless communication technology?

The stated range is 100 feet, but our systems may actually work at greater distances, depending on the characteristics of a facility. The only limiting factor is the issue of placing a wireless slammer, a team's transmitter, or our USB Receiver on a metal surface. A metal surface will absorb the RF signal and limit the transmission distance. Receivers should always be placed on a plastic or wooden surface for use.
What kind of warranty do you offer?

We offer a 5 year warranty on all Slam-In system hardware, apart from wires on our handheld buzzer units.
Why is wireless technology so expensive, compared to wired buzzers?

It isn't. Over the course of the 10+ years that you will use a ring-in system, how many wires, bulbs, and switches will you need to replace in a traditional wired buzzer system? How much will you pay to ship faulty components to your wired buzzer system manufacturer for repair?   All of this expense, trouble, and downtime will be saved with our reliable Slam-In systems. (As an aside, how much time does it take you to set up - and tape down - your wired lockout system? Both our wireless  and semi-wireless Slam-In systems will save you that time as well.)
If I ever need a component repaired, how much could it cost?

The cost of any repairs for the first 5 years is covered by our warranty. Repairs after that time are minimal - generally less than $50. Most units never need any repair, just new alkaline batteries every few years.  The exception?  We don't provide a warranty on wires, so we make them easy to replace.
What kind of support plan do you offer?

Every Slam-In system comes with a year of upgrade "insurance", guaranteeing you no-cost upgrades to the last version of our software.  After the first year, you may elect to pay $99 annually to continue your upgrade "insurance policy" and continue to receive complimentary upgrades.  That's up to you.
Can I expect software updates in the future and will I have to purchase them?

We update the Slam-In software from time to time as we find and fix performance issues or improve the way a feature operates. However, you never pay for updates to Slam-In because updates are free. We want you to have the most reliable version of the product you've purchased from us.
How do I get upgrades to the Slam-In software?

Less frequently than updates, we add significant new features to Slam-In and release an upgrade. We do charge for upgrades to Slam-In, either through our upgrade "insurance policy" or through upgrade fees.  However, it is always your decision as to whether or not you wish to purchase and implement a new release.  You may decide to continue to use what you have for years and years, and that's fine.
What kind of computer should I use with Slam-In?

To use Slam-In, you need a Windows computer running Windows XP, Vista, or Windows 7 OR if you have a Macintosh, it needs to be running OSX on an Intel 64-bit processor.
Do I have to have a projector to use Slam-In?

No, you only need a projector (or a large computer monitor or a large screen TV) if you want the audience to see the action. We highly recommend using a projector so that everyone - especially the contestants - can see the score, the buzz-in winner and the timers at all times. However, if you don't want to use one or if you simply don't have one in the room you're in, you're not required to have one. Slam-In identifies - both on-screen and audibly - who rang in first, so you be sure that the right person will always be called on. And you will always know the score, so you can announce it from time to time.
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Order a Slam-In System Today!
Shipping Address
1395 Horizon Drive
Johnsburg, IL 60051
info@slammersystems.com
Mailing Address
P.O. Box 203
Ringwood, IL 60072
Phone: 815-261-4586
  Fax: 847-497-9680
In our conversations with clients about Slam-in, these are the questions we've routinely heard, so we've documented our answers to them below. If your question about Slam-In isn't in this list, please submit it to info@slammersystems.com. We'll respond to you as quickly as possible.